Cancellation policies

Cancellation policies vary from property to property. For the most up to date information, read the listing’s cancellation policy before you book.

To view a host’s cancellation policy, follow these steps:

1. Select Policies on a property’s listing page.

2. Read the information in the Cancellation Policy section.

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Note: It’s important to understand that you can be refunded based on the percentage of either:

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• the amount paid to-date; or

• the total amount payable

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All cancellations must be made by 11:59pm in the property’s time zone to fall within the cancellation policy. Though hosts can set their own policies, typically they apply one of the following policies:
 

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